About the role

The Senior Quality Specialist plays a key role in supporting the Quality organization through ownership of the Product Release program and helping ensure finished goods and bulk lots are released in a timely, compliant, and efficient manner. This includes reviewing production records, coordinating with contract manufacturers and laboratories, and escalating quality concerns when needed. In this role, you will lead product reviews, partner cross-functionally with Product Development and Operations, and collaborate closely with external business partners such as manufacturers and suppliers to resolve quality challenges. You will also contribute to maintaining and improving our Quality Management System (QMS), including supporting NCRs, CAPAs, deviations, supplier quality initiatives, consumer complaints, and SOP development.

What you'll do

• Own the Product Release program, including reviewing batch records and managing release documentation and archives.
• Escalate out-of-specification (OOS) results and critical quality issues to the broader Quality team in a timely manner.
• Coordinate finished goods release with contract manufacturers and laboratories, proactively identifying and resolving potential delays.
• Lead finished goods and bulk product reviews, ensuring accurate and complete documentation.
• Partner with Product Development, Operations, and Quality leadership to resolve release-related challenges.
• Conduct in-person spot checks and investigations of physical products at HQ or other locations, as needed.
• Support Quality Management System compliance by reviewing and helping manage NCRs, CAPAs, and deviations - particularly those related to packaging components.
• Support supplier qualification activities, including evaluation and approval of packaging component suppliers.
• Assist with consumer complaint management, adverse event investigations, traceability exercises, and recall readiness activities.
• Participate in internal audits and support general Quality team operational tasks, including invoice processing and other QA initiatives.
• Contribute to QA compliance efforts by developing, updating, and training on SOPs as needed.

Who you are

Technically knowledgeable. You have experience in FDA-regulated environments such as dietary supplements, food and beverage, or personal care—or related regulated industries.
Detail-oriented. You are comfortable working within defined processes and ensuring accuracy and compliance.
Collaborative. You enjoy partnering cross-functionally and working with internal and external stakeholders to solve problems.
Adaptable. You are comfortable navigating change in a growing organization and can adjust priorities as business needs evolve.
Strong communicator. You can effectively communicate technical information to both technical and non-technical audiences.

What you'll need
Education: Bachelor’s degree in Food Science, Microbiology, Engineering, Chemistry, or a related field—or equivalent combination of education and experience.
Experience: At least 2 years of experience in a Quality Assurance role within food, dietary supplements, or a related regulated industry.
Knowledge: Familiarity with Quality Management Systems (QMS), CAPAs, Change Control, cGMP, FDA regulations, regulatory compliance, consumer complaints, risk assessment, and project management principles.
Travel: Ability to travel up to 10% as needed.
Work Location Expectations: This role requires multiple days per week conducting finished goods and bulk lot reviews at HQ, as well as periodic in-person spot checks and product investigations when required by business needs.

We encourage you to apply even if you don't meet every qualification listed above. We're committed to building a diverse team and recognize that skills can be developed in many different ways.

Compensation

• Pay Range:  $97,000 - $120,000
• Your base salary is one part of your total compensation package. The salary range represents the entire compensation range for this position. Exact compensation will depend on a number of factors, which may include the successful candidate's skills, level, years of experience, technical expertise, and other qualifications. Not all candidates will be eligible for the upper end of the salary range. This role is also eligible for equity + generous benefits + 401k + unlimited PTO etc - see our list of perks/ benefits below.

What We Offer

Health & Wellness

• Medical, Dental, Vision, and Life Insurance
• Healthcare & Dependent Care FSA
• Mental health support via Talkspace
• Pet insurance discount
• 10 Wellness Days per Year (Final Friday of every month)
• Free Ritual subscription during your tenure
• Annual Wellness Stipend
• Monthly wellness activities

Financial & Career Support

• 401(k) Match (up to 4%)
• Equity participation through stock options
• Monthly Technology Stipend
• New Hire Work From Home Stipend

Family & Flexibility

• 5 months of gender-neutral parental leave for eligible team members
• Flex Time for birthing parents
• Family Planning via Maven Clinic
• Monthly Childcare Allowance

Time Off

• Unlimited PTO (with a 10-day minimum to recharge)
• 11 Paid Company Holidays
• Additional company time off for holidays that fall around a weekend
• Winter Break (Christmas - New Years)
• Holiday Diversity Policy
• 2 Days to volunteer (Days of Action)
• Focus Fridays for self-development and deep work