Quality Technician III

Job Summary:

The Quality Technician III is responsible for supporting and improving product and process quality through advanced inspection, testing, rework, data analysis, and problem-solving activities. This role supports the identification and resolution of quality issues, participates in continuous improvement initiatives, and collaborates with cross-functional teams to ensure products and processes meet established quality requirements and applicable standards.

Essential Functions*: 

• Perform advanced inspections, measurements, and testing of incoming materials, in-process components, and finished products to verify compliance with drawings, specifications, procedures, and established quality requirements.
• Interpret engineering drawings, specifications, work instructions, inspection criteria, and other technical documentation to determine product acceptance.
• Identify, document, categorize, and communicate nonconforming material and product conditions; initiate or support nonconformance documentation and disposition activities in accordance with established procedures.
• Collect, analyze, and trend quality data to identify recurring defects, process variation, and opportunities for improvement.
• Apply statistical process control (SPC) techniques and other basic statistical methods to monitor process performance, identify trends, and support evaluation of process stability and capability.
• Support root-cause investigations, corrective and preventive actions (CAPA), and continuous improvement activities using structured problem-solving tools such as 5-Why, Fishbone, and other applicable methodologies.
• Perform or support product rework, verification, and reinspection activities in accordance with approved procedures and instructions.
• Collaborate with Quality, Engineering, Manufacturing, Supply Chain, and other cross-functional teams to investigate and resolve product and process quality issues.
• Support supplier quality activities, including inspection of supplier material, documentation of supplier-related nonconformances, and collection of objective evidence needed for supplier corrective actions.
• Support internal, customer, supplier, and regulatory audits by providing records, inspection documentation, and other objective evidence as requested.
• Create, update, and maintain quality records and inspection-related documentation, including inspection instructions, checklists, data collection records, defect reports, and quality reports.
• Support First Article Inspection (FAI), new product introduction (NPI), process qualification, and validation activities by performing inspections, measurements, testing, and documentation as required.
• Verify the proper use and condition of inspection and measurement equipment and ensure equipment used for product acceptance is within its required calibration status.
• Provide technical guidance, training, and mentoring to Quality Technicians, Inspectors, and production personnel regarding inspection methods, workmanship requirements, defect identification, and quality procedures.
• Participate in Material Review Board (MRB) and other quality review activities by providing inspection results, defect information, measurement data, and technical input as required.
• Identify and communicate opportunities to improve inspection methods, product quality, process controls, efficiency, and defect prevention.
• Maintain accurate and complete quality records in accordance with company procedures, applicable regulatory requirements, and the Quality Management System.
• Follow all applicable safety, quality, regulatory, and company policies and procedures and perform other quality-related duties as assigned.

Education / Training / Skills / Experience: 

• Technical Diploma preferred
• At least 10+ years of relevant work experience is required
• Excellent written, oral communication, organization and computer skills required
• Quality-oriented mindset, adaptability, collaborative, service-oriented are also some of the required traits
• Training related to lead auditor and ISO training class for ISO 13485 and 9001 preferred
• NCMR, CAPA / 8D experience
• Root Cause Problem Solving
• Understands GD&T principles
• CMM, Keyence Programming experience preferred

Physical Requirements:

General office, lab and production environments with occasional lifting of up to 30 lbs.