Quality Technician

Red Dot Corporation, the leading producer of premium mobile HVAC units and components for heavy-duty commercial and military vehicles, is recruiting for the following position:

Performs in process inspections and product audits of manufactured products and component parts; assures implementation of QA procedures and directives in the manufacturing operations; uses statistical process control data to monitor activities to correct trends. Documents discrepancies; conducts process audits of manufacturing operations

Job Duties and Responsibilities (Essential Functions): 

• Performs on-site inspections and audits of products being processed in the manufacturing areas for compliance to drawings, specifications or other product defining documentation.
• Participates in the inspection, testing and evaluation of all supplier supplied products and services. Exercises independent judgement to accept or reject product and interprets drawings. Participates in disposition of all purchased materials found to be deficient.
• Accounts for and contains non-conforming materials in purchased goods and in-process goods inventories.
• Reviews Statistical Process Control Charts on a daily basis to monitor discrepancies and corrective action effectiveness.
• Develops product audit checklists to effectively define the required audit activities.
• Performs process audits of manufacturing operations in accordance with an established checklist.
• Document discrepancies on Quality Review Forms.
• Communicate and implement Quality Assurance procedures and directives in the manufacturing areas.
• May travel to other Red Dot operations to implement, audit and train quality procedures.
• Other duties as assigned.

Knowledge/Skills/Abilities: 

• Act as an ambassador and project a “good company image” at all times maintaining a positive, solution-oriented approach. 
• Is knowledgeable of company policies and quality procedures. 
• Ensures all areas are maintained in accordance with company policy, state, federal and regulating entities.
• Is aware of and actively supports the achievement of departmental goals. Implement new company initiatives as assigned.
• Provide internal and on-site customer support and problem solving as a work product/services expert. Make recommendations to management regarding solutions. 
• Able to work effectively both individually and in a team with minimal supervision; able to make decisions using own initiative based on company policy and regulating entities. Give regular updates to direct supervisor regarding progress and non-routine occurrences that may disrupt work schedule.
• Ensure knowledge of the appropriate safety, security and environmental revisions. Handle relevant equipment with care, being concerned with safety and security. Immediately report safety concerns to Supervisor/Lead.
• Ensure a professional appearance, use professional verbiage and maintain appropriate body language.
• Ability to manage multiple and varied tasks in a fast-paced, high-volume regulated environment applying strong attention to detail. 
• Ability to analyze issues, troubleshoot, problem-solve and effectively and efficiently make decisions.
• Strong communication skills with external and internal personnel to include:   
• Active listening skills; ability to read, write and communicate effectively in English.
• Ability to clearly explain technical subjects to internal and external personnel.
• Strive for clarity and for alleviation of tension when the need arises.
• Able to be effective in a wide range of cultural groups and cross-cultural relationships and have the ability to communicate clearly to non-native speakers.
• Able to work in a progressive, fast-paced environment and amongst multiple interruptions and competing demands.
• Continue own education by staying informed of industry trends and learning new skills when possible.

PM19

Education

• High school diploma or equivalent required.

Experience

• Competency in the use of measuring devices such as dimensional inspection tools, calipers, micrometers, and alike.
• Ability to work with a minimum of supervision.
• 1-3 years of experience in fabrication, assembly or other manufacturing operation.
• Ability to read and understand drawings, specifications and assembly test procedures.
• Excellent written and oral communications skills. Able to use common office computer applications such as Outlook, Word, Excel and Access.
• Familiar with statistical process control techniques used at Red Dot and must be able to successfully complete the Red Dot Auditor certification course.
• Proven ability in record keeping and file organization.
• Previous experience in Quality Systems and/or Quality Assurance.

Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Must have the ability to sit or stand at computer for extended periods of time and be able to be in a warehouse environment.
• The employee is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Sufficient manual dexterity and motor control to use common drafting implements and calculators.
• This position requires an employee to physically be on site, in a warehouse environment. The warehouse environment entails surrounding that include equipment, machines, tools, vehicles.

Red Dot Corporation offers the following total compensation package for this role:

• Paid Sick Time/Paid Sick and Safe Time.
• Personal Time Off (PTO)
• Average of 14 paid holidays per year.
• Employer sponsored PPO Medical Plans, with employer subsidized premiums of at least 70% for non-tobacco users.
• Employer sponsored PPO Dental Plans dental, with employer subsidized premiums of at least 70% for non-tobacco users.
• Employer sponsored Vision Plans.
• Free Employee Assistance Program to all employees.
• Free Benefit Advocate access for insurance benefit inquiries.
• 401(k) employer contribution of 3% of annual salary*, regardless of participation.
• 100% ESOP Company, with vesting beginning after 1,000 hours.
• Employer Paid Basic Life and Accidental Death and Dismemberment (AD&D) premiums.
• Employer Paid Long Term Disability Insurance premiums.
• Employer Paid Washington State FML payroll taxes.
• Voluntary Benefits such as: Flexible Spending Accounts, Daycare Spending Accounts, Life Insurance, Short-Term Disability Insurance, etc.

*Subject to all local, state and federal regulatory limits

** Salary grade levels and placement are all based on a number of factors, including but not limited to: applicable experience, education, skill set, market.

Red Dot is an Equal Opportunity/Affirmative Action Employer.