Quality Manager

Subsidiary: KIRA Services / T&H Services

Job Title: Quality Manager

Work Location: National Capitol Region RBOS

Labor Category: Exempt 

Clearance Level: Top Secret / SCI (Tier 5) (As Applicable)

Travel Requirement:25%

Pay Rate: $100,000 – 115,000

At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description—it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we support. Our growth fuels programs, services, and lasting value for the Tribe, making every success a shared one.

For over 35 years THTBC and its subsidiaries has delivered essential services to federal clients across the globe. Whether supporting logistics, information technology, cyber security, or facilities operations, we are united by a shared mission: to create meaningful economic opportunity and growth of the Tlingit & Haida Tribes of Alaska.

Together We Grow – One Mission, One Team – With a Commitment to Serve

Scope of Work: 

The primary purpose of the position is to oversee and ensure that all maintenance activities comply with customer, company, and regulatory quality standards through effective quality control and continuous improvement.

Responsibilities: 

• Defines quality standards for maintenance based on the customer’s published requirements.
• Conducts scheduled and unscheduled inspections tomonitorquality throughout the organization.
• Reviews inspection results and other data to keep track of maintenance and support performance.
• Maintains a technical data reference library and manages the reporting of any technical data deficiencies.
• Preparesreports summarizing inspection findings for the customer andtheProject Manager.
• Overseesand manages the entire quality control program and acts as theprimarycontact for all quality-related issues.
• Manages and implements the Contractor’s Quality Control Plan.
• Coordinates with the Contracting Officer and Contracting Officer’s Representative (COR),who evaluate contract performance.
• Investigates customer complaints, implements corrective actions,monitorstheir effectiveness, and helps document andsubmitresults to the COR as required by regulations.
• Exercise supervisory responsibility to oversee daily operations, ensure task completion, and support overall contract performance.
• Perform other duties as assigned.

 
Minimum Requirements: 

• Five (5)yearsleast five years of experience in preparing and enforcing QMS programs on contracts ofsimilar size, scope,andcomplexity.
• Must hold a current CMQ/OE (Certified Manager of Quality/Organizational Excellence) certification.
• Bachelor’s Degree inarelated field preferred
• Proficiencyin Microsoft Office Suite (Word, Excel, Outlook); experience with work order systems such as Maximo preferred. 
• Effective written and verbal communication skills. 
• Must hold and maintain a Tier 5 (Top Secret / SCI) government security clearance, as required for the position. 
• Must be able tomaintainthe ability to access thegovernment worksite.
• Mustpossessand maintain a valid state driver’s license and a safe driving record,in accordance withcompany policy, tooperatevehicles or equipment asrequiredfor the position.

Physical Demands / Work Environment:

• Ability to sit or stand for extended periods while working at a computer or desk. 
• Frequent use of hands for typing, data entry, and handling paperwork. 
• This position is primarily performed in an office setting; however, regular site visits and field inspections arerequired.Must be able to work outdoors in varying weather conditions and navigate active work sites when necessary. This may include standing, walking, bending, or climbing for extended periods while wearing personal protective equipment (PPE).
• Must be able to work on-call, alternate, andextendedshift schedules when necessary to meet the mission requirements, including weekends and holidays.

 
All candidates must successfully complete pre-employment screening, which may include but is not limited to a criminal background check, motor vehicle record review, and a 5-panel drug test, in accordance with company policy and applicable laws.

Benefits:

We offer a flexible benefits package including medical, dental, and vision plans, TRICARE Supplemental, critical illness coverage, employee discounts, wellness seminars, company-paid life and short-term disability insurance, optional long-term disability, paid leave, a 401(k) plan, and identity theft protection to support your health and financial well-being. For represented positions, the benefits and leave offered will be as defined under the applicable Collective Bargaining Agreement.

Equal Employment Opportunity:

We are proud to be an equal opportunity employer and comply with all applicable federal, state, and local employment laws. All applicants will be considered for employment without regard to race, color, religion, creed, national origin, gender, gender identity, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other characteristic protected by law.

Reasonable Accommodation: 

If you have a disability or medical condition and need reasonable accommodation, please inform the designated recruiter during the hiring process.