Food Safety Manager

At Chick-fil-A, the Food Safety Manager is responsible for assisting the management team in all aspects of shift management, food safety compliance, and ensuring that each restaurant guest has an outstanding experience. Food Safety Managers are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a shift manager; following established opening and closing procedures.

Food Safety Manager Responsibilities include:

- Identify, diagnose, and work with leadership to help resolve Restaurant level food safety risks

- Lead by example by consistently and actively practicing food safety process and procedures

- Be proactive and reactive where necessary to avoid and/or remedy food safety issues as you encounter them

- Mentor and coach fellow team members about the importance of practicing food safety procedures

- Consistently be aware and look out for existing or potential food safety violations during your shifts including, but not limited to the following:

o AHA chicken timers always being used

o Cool-down process being followed

o Labels on all food related items

o Use-first clips used properly for raw chicken

o Temperatures of refrigerators and walk-ins

o Proper hand washing and hygiene

o Appropriate use of gloves and changing of gloves in between tasks

- Conduct periodic food safety audits such as eRQA, SAFE, and other occasional food safety related walk-throughs and spot checks

- Send weekly update report on SAFE & eRQA findings to your assigned Director to ensure any food safety issues or successes reach the appropriate people

General Management Responsibilities include:

• Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
• Insures that workstations are clean at all times.
• Insures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
• Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Perform any of the tasks above as needed throughout shift.
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all Company policies and procedures.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.