JOB SUMMARY
The Quality Technician plays a critical role in ensuring the quality, safety, and compliance of cannabis products by conducting process-related assessments and verifying finished goods meet established specifications. This position supports production operations by monitoring adherence to SOPs, performing quality assurance activities, and documenting results in a highly regulated environment.
This role reports to the Site Quality Manager and partners closely with cross-functional teams to maintain compliance with state regulations, cGMP standards, and internal quality programs.
ESSENTIAL JOB FUNCTIONS
- Monitor cannabis process controls across cultivation, post-harvest, manufacturing, and packaging operations in accordance with SOPs and product specifications
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Perform quality assessments including:
- Incoming material inspections
- In-process monitoring and finished goods verification
- Labeling and fulfillment checks
- Conduct cGMP audits and facility inspections to ensure compliance
- Evaluate product handling, storage, sanitation, pest control, and environmental conditions
- Support product hold, release, disposition, and traceability processes
- Conduct complaint trending and assist with root cause analysis investigations
- Operate and maintain quality monitoring equipment (ATP meters, PAR meters, CO₂ meters, and other analytical tools)
- Accurately document data, perform basic analysis, and ensure compliance with regulatory and internal reporting standards
- Perform routine calibration, maintenance, and troubleshooting of quality equipment
- Collaborate with production, lab, and management teams to communicate quality findings and resolve issues
- Maintain strict adherence to PPE requirements and safety protocols
OTHER JOB RESPONSIBILITIES
- Assist in developing, updating, and maintaining Standard Operating Procedures (SOPs)
- Support quality programs including internal audits, validations, and continuous improvement initiatives
- Monitor process conditions and identify opportunities to improve quality and efficiency
- Maintain inventory of testing supplies, consumables, and equipment
- Stay current with local and state cannabis regulations and ensure compliance across all quality activities
- Support training initiatives related to quality standards and compliance
MINIMUM JOB REQUIREMENTS
- Must be 21 years of age or older
- High school diploma or equivalent required
- Must be eligible to obtain and maintain cannabis facility badging
- 1+ year of experience in cannabis, food production, pharmaceutical, or similar regulated manufacturing environment
- Basic knowledge of quality assurance and quality control principles
- Strong attention to detail with accurate data collection and documentation skills
- Ability to work in a fast-paced, highly regulated environment
- Strong communication and basic computer skills
PREFERRED JOB REQUIREMENTS
- Prior experience in cannabis production or quality roles
- Familiarity with cGMP standards and regulated environments
- Experience with METRC or other inventory/compliance tracking systems
- Exposure to environmental monitoring and sanitation programs
- Experience using quality testing or monitoring equipment (ATP, PAR, CO₂, etc.)
- Strong problem-solving skills with the ability to support root cause analysis
- Associate's degree or higher in a scientific or related field
COMPANY OVERVIEW
Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.
EEO STATEMENT
Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.