Quality Technician

Position Description:  Works with all departments to ensure company’s quality standards and procedures are met. 

Major Areas of Responsibilities Include:

Quality 

• Supports Quality Manager in documentation & resolution of customer-related quality issues
• Trains teams in quality issue resolution and understanding of quality goals
• Develops and implements QC documentation and procedures
• Maintains a current and accurate training database
• Trains teams and new hires on new and relevant documents and work instructions.
• Manages document control, including web-based document control systems (KMS)
• Inspects and evaluates procedures and processes for production
• Supports Quality Manager in reporting status of quality system for management review
• Assists in writing and monitoring corrective & preventive action reports
• Creation of Certificates of Compliance (COC) for all finished products as required
• Maintains daily QC inspection records
• Maintains quality management system
• Performs other duties as assigned

Logistics

• Scheduling and management of all outbound customer shipments within Mauser’s Logistics portal and customers’ portals, as required
• Creation of international shipping documentation: commercial invoices, USMCA documents
• Creation of small package shipments for samples and customer orders
• Maintenance of shared shipping calendar

Production and Operations Support

• Creates production work order packs and stages them for production, including printing bundle labels for finished products
• Daily updates to production schedule with previous day’s production quantities 
• Enters scrap from previous day’s production into SAP
• Receives completed production paperwork daily from shop floor and prepares it to go to shipping when the order is due to ship

Required Knowledge, Skills, and Abilities: 

• Bachelor degree in related field is preferred or equivalent business experience
• Detail oriented, team player and excellent communication skills
• Knowledge of UN/DOT regulation is preferred
• Experience with standards such as ISO and BRC is preferred
• Proficient in Microsoft Suite
• SAP experience preferred