Quality Technician, 3rd Shift

Work Location: ​Chicago​

Due to the highly interactive nature of this manufacturing position, in-person attendance and flexibility are essential for supporting production schedules, effective communication and collaboration, real-time problem solving, and participation in cross-functional initiatives. Schedules may vary and are subject to change.

Location address: 2945 W 31st St, Chicago, IL 60623 

Want to make an impact?

The Quality Technician position exists to review quality and food safety processes and procedures and ensure that the finished product is in compliance with company standard and government regulation. The essence of the role covers not only processes of sampling, swabbing, and product testing, but also development of documentation and techniques which guarantee satisfactory quality of products and services.

Ways you will make a difference

• Responsible for daily paperwork (tracking, issuing deviations, filing, etc.)
• Assists with setting up and preparing for the Product Evaluation System Meeting (PES), Quality Assurance Review (QAR), reviewing and sampling of product from the facility
• Reviews film, cartons, and cases for accuracy from in-coming material shipments and documents findings in system and Excel
• Completes verification/calibration of lab equipment; such as: thermometers, moisture analyzer, and package leak detectors.
• Collects environmental, validation and allergen swabs as needed
• Prepares samples for shipping or courier pick-up
• Uses good time management and decision making skills in order to assist key personnel to resolve or minimize out-of-specification conditions and foreign substance contamination of raw materials, in-process, and finished products through observation, identification, notification, documentation, isolation, audit, and disposition
• Conducts assists and coordinates data collection for Corporate projects, special projects, trials, or studies as required
• Assists in development, implementation and monitoring of ongoing food safety programs
• Maintains various Food Safety (Sanitation, Quality, Pest Control, HACCP) data, manuals, documents, and files
• Keep yourself and others safe. Understand and follow all safety policies and procedures, which includes following proper Lock Out/Tag Out
• Protect the food at all times.
• Follow all GMP, Food Safety practices and HACCP procedures. Properly complete all HACCP and quality check documents • Attend all required plant/team meetings and training sessions
• Keep your work area in a clean and orderly manner at all times
• Live and role model the company’s core values and interact well with others
• Ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation
• Aid in maintaining and monitoring Hold and Release Program 

Skills that will make you successful

• 2 years of previous experience in a manufacturing setting or a related position in Quality (experienced in food manufacturing industry)
• Operational understanding of manufacturing processes
• Demonstrated ability to operate lab equipment and machinery
• Intermediate computer skills in SAP and Microsoft Office 

Experiences that will support your success

• High School Diploma or General Equivalency Diploma (GED)
• Ability to follow detailed instructions and written procedures
• Ability to read, write and understand English
• Effective communication, interpersonal, technical, problem solving, organizational and leadership skills
• Ability to work in fast paced environment and handle multiple priorities
• Collaborate and work in a team environment 

What We Offer

At Ferrara, we’re proud to support our employees by providing comprehensive benefits such as health insurance, dental insurance, a 401(k), and paid time off (PTO).  Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at https://flimp.live/Ferrara-Candy-2025-OE-QR

Compensation

$27 per hour