Quality Manager

SUMMARY: 

This position oversees the administration of the Quality Management System (QMS) with the authority to manage all activities affecting quality. The Quality Manager provides leadership in developing, implementing, and maintaining QMS policies and procedures in accordance with approved quality standards.

To perform this job successfully, the selected individual(s) must be able to satisfactorily perform each of the essential duties and job responsibilities listed below. Additional details listed below are representative of the knowledge, skill and/or or ability required to perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Formulate and manage      goals, objectives, policies, procedures, and systems for Quality      Assurance.
• Track key performance      indicators (KPIs) and report on them regularly to management. 
• Maintain and enhance      the QMS to ensure compliance with international, regulatory, statutory,      and customer requirements, including preparation for audits and      inspections. 
• Manage documentation      related to the QMS guidelines.
• Ensure that all      quality-related documentation is accurate, complete, and maintained in      compliance with company policies and regulatory requirements. 
• Lead Quality Assurance      and improvement initiatives (e.g., cost of quality reduction, audit      systems, CAPA) for all products and processes. 
• Maintain an internal      quality audit program, ensuring that all findings are addressed and      corrective actions are taken. 
• Identify      organization-wide quality training needs; develop training programs, and      administering training. 
• Monitor supplier      quality performance and initiate programs to ensure suppliers meet      organization and customer expectations.
• Collaborate with      suppliers to enhance quality and resolve issues related to supplier      performance. 
• Coordinate responses      to customer non-conformances.
• Provide leadership to      the Quality team through effective communications, coaching, training and      development.
• Direct and coordinate quality      specifications, standards, inspection and testing procedures for raw      materials, processes, and finished products.
• Develop quality      control plans and process control procedures. 
• Establish testing      policies and procedures that will meet the quality control needs of the      organization.
• Manage all quality      documents, samples, customer communications, supplier development, product      start-up, product launch, and correction of product variance and warranty      analysis. 
• Represent the quality function in technical support and      collaborate with other internal support groups. 
• Promote Advance Product Quality      Planning (APQP) methodologies.
• Operate in and foster a      continuous improvement environment.
• Perform other duties as assigned.

GENERAL SKILLS

· Experience collaborating with other departments across the organization.

· Ability to handle a variety of customer situations with enthusiasm and tact.

· Effective communication with employees and management at all levels. 

EDUCATION AND/OR EXPERIENCE

· Bachelor’s Degree or equivalent experience required. 

· Minimum 5 years of related experience in a manufacturing required.

· Minimum 5 years supervision experience. 

QUALIFICATIONS

· Proven experience in the development and implementation of quality systems and standards (ISO9001, IATF16949, FMEA’s, PPAP, Control Plans, etc.)

· Strong problem-solving, data analysis, administration, and change management skills.

· Knowledge and experience in lean manufacturing and Six Sigma programs.

· Ability to resolve problems and handle stressful situations professionally.

· Must be detail-oriented.

CERTIFICATES, LICENSES, REGISTRATIONS

· Certification (CQE) Required 

We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, national origin, sexual orientation, gender identity, genetic information, disability, protected veteran status or any other applicable legally protected characteristics.