Clinical Program Manager, Patient Safety & Quality Manager (RN or NP Required) - Critical Care Institute

The mission of the Patient Safety and Quality department within the Mount Sinai Institute of Critical Care Medicine (ICCM) is to enhance patient outcomes by ensuring critically-ill patients receive the highest standards of care through continuous improvement and a maintaining a culture of safety.

As a PSQ Manager, you will join a collaborative team that works closely with clinical providers, administrative staff, and other stakeholders to develop, implement, promote, and monitor initiatives that improve the delivery of quality care among critically-ill patients across all Mount Sinai Hospital System (MSHS) sites. 

This position is full-time and scheduled onsite during regular business hours at the Mount Sinai Hospital Campus, located in the Upper East Side of New York City.

• Establishes and maintains collaborative relationships with nursing staff, leadership, medical staff and other administrative staff.
• Monitor quality performance metrics established by ICCM and Mount Sinai Health System.
• Help interdisciplinary teams identify areas of opportunity and provide guidance through QI process.
• Regularly review clinical documentations to ensure adherence to policy and accepted standards of care.
• Helps reduce healthcare-associated infections (HAI) by providing recommendations for invasive device removal when clinically appropriate.
• Consult with medical providers regarding National Healthcare Safety Network (NHSN) guidelines to ensure accuracy and compliance with established healthcare standards.
• Organizes and facilitates high-level presentations on behalf of ICCM, including designing slidedecks, creating an agendas, maintaining minutes, and providing follow-up on deliverables.
• Provide education seminars regarding quality improvement

• Baccalaureate Degree in Nursing is required. Masters in Nursing or health related field is preferred. Certification in specialty area preferred
• 5 years directly related experience (some supervisory preferred)
• New York State License with current registration as a registered professional nurse
• Certification in specialty area preferred
   

Preferred:

• A minimum of 3 years of recent clinical experience in an adult ICU setting within a tertiary healthcare center.
• Experienced designing, implementing, and measuring the impact of QI projects using rapid-cycle frameworks, such as PDSA.
• Skilled in evaluating and interpreting complex data sets to identify trends, patterns, and opportunities for improvement.
• Knowledgeable of roles of regulatory and data benchmarking organizations, such as CMS, NHSN, NDNQI, and The Joint Commission.
• Demonstrates excellent interpersonal communication skills and adapts effectively to diverse audiences at all organizational levels.
• Proficient in Microsoft Excel, Microsoft PowerPoint, and EPIC Hyperspace software.